NarrativePRO EMS Software's Page

Frequently Asked Questions

1. Is NarrativePRO affordable? Absolutely. NarrativePRO costs only a fraction of what a normal ePCR would cost. Because NarrativePRO will actually generate revenue, it is not an expense; it is a product that will increase your billing revenue.

2. Will NarrativePRO work with our current reporting system? Yes. NarrativePRO works as an add-on program, simply copy and paste into what you are already using, even if it is paper forms.

3. Do I have to buy laptops to use NarrativePRO? No. NarrativePRO has a built in printing feature that allows you to print your report directly to paper and attach to your state form so there is no need to spend thousands of dollars on laptops. Your desktop computer works just fine.

4. Is NarrativePRO NEMSIS compliant? Yes. The current standard for NEMSIS compliance regarding the narrative section is along as there is a narrative option, then it is complaint.

5. Do I have to use the options the program gives me? No. Even though the program provides numerous, detailed choices, you had the freedom to type whatever you wish in almost all of the fields. You can still use your own words.

6. Does the report read as if it is computer generated? No. The program is designed to read just as if you were to speak the report. The way in which the program reads is very important to us and to you. We take pride to ensure that the read out is as normal as possible.

Benefits

1. Improve billing return. Throughout the program, NarrativePRO has several sections for documenting "reason for transfer" and "mobility status". These key sections are vital to the billing staff so that they can properly bill insurance companies. Also, because of the thoroughness of the information in the program, better patient history, chief complaint and physical assessments can be documented.

2. Reduce / prevent litigation. NarrativePRO was initially designed to help keep EMS personnel out of the court room. Since the begining, we have strived to provide information in the program to allow for the most complete, well documented narrative to prevent or reduce the risk of litigation. One small mistake in a narrative is not worth the lively hood of a crew member.

3. Improves patient care. When performing QA/QI, it is vital that the reviewer can quickly find the correct information. NarrativePRO provided precise, organized and legible sections for each area of the report while still maintaining a true chronological format. Because each section of the narrative has its own header, the QA/QI reviewer can quickly and easily find the information he needs to ensure proper protocol is being followed. This in turn provides for better patient care.

4. Standardized narrative format. Whether it is in a CHART or SOAP format, NarrativePRO will produce a standardized and consistent narrative every time.