Hello! I work at a hospital that provides medical control for several fire departments and private ambulance services. I have recently been looking to improve my QA process and was hoping to get some feedback from others that are involved in QA on charts. We have some limitations in place due to everyone having their own EPCR providers, but I still need to get my process streamlined. If you would be interested in sharing any flow charts or key events/chief complaints that you currently work off of, I would love to hear them. My email address is email@example.com if you would like to contact me or pass it along to someone that is involved in a QA program/chart review.