EMS Management Training


EMS Management Training

This group is for the exchange of ideas regarding the training and education of EMS managers.

Members: 190
Latest Activity: May 1, 2016

Looking to find out where people are getting their management training for EMS. College EMS management program? Internal at the organization? Consultants? Conference?

EMS Discussion Forum

Written Communication 6 Replies

Last reply by Janet Smith Nov 3, 2009.

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Comment by Erich M. Weldon on August 22, 2011 at 11:33pm

Hi all! There is a new association in California representing EMS professionals. Even if you are not an EMD, EMR, EMT, AEMT or Paramedic in California, please "Like" this page to support us!  CAAEMT Facebook Page


The mission of the California Association of Emergency Medical Technicians is to serve the prehospital EMS care providers of California by presenting networking opportunities, offer continuing education, work with CAAEMT partners to give discounts on services and products, and represent its membership during discussions that will readily affect their practice and protocols. 


Spread the word by re-posting on JEMS and Facebook!  


CAAEMT on Facebook!


Comment by Kenneth Peterson on November 14, 2010 at 7:20am
Good morning Gentlemen I have been in EMS for the past 17 years of which i have held an operational management position for the past 4 years. I am currently employeed with a commercial EMS agency in Rochester NY.
While reading and getting caught up on the recent posts i have to laugh because i am currently enrolled in an EMS Operational Management course offered at a local college. Many of the topics that are being discussed are the topics being covered in the modules for this course. Thank you for many different insights from people who have different rolls within EMS management.
Comment by Jim Cole on September 16, 2010 at 6:49pm
An amazing conference to attend for those in EMS Management and especially those who are Chief Executives or ascribe for a top EMS Management position. I hope you can make it. http://iaemsc.org/conference.html
Comment by Michael W. Storms on May 3, 2010 at 1:34pm
If you have facebook, check out this group & add:
Comment by Skip Kirkwood on November 28, 2009 at 7:50pm
Scott, I just saw that you've joined the group. I have heard about several of the officer development programs that y'all do - an Officer Development School, the West Point Leadership Program, etc. Anything you'd be willing to share?

Comment by Scott C. Holliday on August 5, 2009 at 11:17am
Greetings. I am just retired Deputy Chief of FDNY EMS Training. I had major responsibility for training many of the current FDNY EMS officers. I hope to share many ideas with this forum.
Comment by Bruce Evans on March 28, 2009 at 11:22pm
There are other documents at the NIMS integration center on EMS resource typing. Services need to organize like this I believe the Feds may look at more contracts than just to AMR for ambulance strike teams and AMR has outsources for striketeam components to meet their federal contracts for disasters. You know I looked on the Ross system for wildland for ambulances and there is none listed. Great business opportunity for someone to put EMS resources into the ROSS system
Comment by Skip Kirkwood on February 22, 2009 at 10:48am
Bruce - nice document. Recommended reading for the rest of you.

Comment by Bruce Evans on February 22, 2009 at 3:58am
Comment by Michael Touchstone on February 17, 2009 at 11:48am
Good morning folks,

Skip, I would say the first issue is the concept of the “EMS community”. There really is no single unified EMS community. There is an EMS community of sorts, but it is very diverse, fragmented, and ill defined, with many conflicting populations and interests. Truthfully there is no well delimited definition of EMS, in that many entities call themselves EMS yet they have nothing to do with emergency medical response.

Second, I wonder how much influence the history of volunteer EMS service has on the labor side of this equation. In the greater Philadelphia area the majority of the paid EMS services developed out of volunteer services and many if not most still have a volunteer component. There are also many hospital based services, and the hospital realm is mixed…some are union some not. Most of the private services are not primarily emergency response providers, so there is a question as to whether or not they should even be considered under the EMS umbrella. Then you have the fire based EMS services. I don’t know what the national percentages are, but the IAFF would have us believe that they represent a huge portion of the EMS workforce. I suppose it depends on how you define “members of the EMS workforce”. Should the firefighter/EMTs that only do first response be considered EMS providers? Should or could they be represented by an EMS union?

My personal experience encompasses a third service combination volunteer/paid service, a hospital based service, and a fire based EMS service. I am currently represented by Local 22 of the IAFF. On the one hand the union has negotiated very good benefits packages within our interest arbitration awards. However, I feel they fall short when it comes to EMS specific issues. It’s understandable when you look at the numbers; 230 paramedics and EMS officers in a local made up of 2200+ active members (that figure does not include retirees, who still have input). And as members of the fire department, we are limited; all members of the department must be represented by a single bargaining entity. Oddly, that means officers up to the level of deputy chief, the management side, are represented by the local.

So, we are set up for another standard EMS “wicked problem”. When we have no single representative voice in any aspect of our discipline, when different stakeholders define EMS differently, and define the “labor/management” problem differently, when we still have a strong volunteer component, when our workgroups are small and incorporated into larger workforces, solving the “EMS labor/management” issue becomes nigh on to impossible.

We are also faced with the growing divide that I see coming between technically trained EMS providers and educated professional EMS providers. The EMS community is so diverse that it makes it difficult to represent them all. Are we looking for a paramedic union? An EMT union? Both? Are their interests the same?

Like many of the issues in EMS, this one is another “wicked problem”

"Wicked problem" is a phrase used in social planning to describe a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. Moreover, because of complex interdependencies, the effort to solve one aspect of a wicked problem may reveal or create other problems.

(from http://en.wikipedia.org/wiki/Wicked_problem)

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